Privacy Policy

Last updated: 3 July 2026

This Privacy Policy explains how Spartans Advisors collects, uses, discloses, stores and protects personal data when you visit or use our website, online forms, event pages, newsletters, social media integrations, Meta-related features, or other digital services.

For the purposes of this Policy, “Spartans Advisors”, “we”, “us” or “our” refers to SP-ARTANS-WIN, its representatives and associated persons/organisations operating under the Spartans Advisors brand.

Spartans Advisors is not the official website of AIA Singapore Private Limited. SP-DOVANSON is an Authorised Representative of AIA Singapore Private Limited. Nothing on this website should be regarded as an offer or solicitation to sell insurance products in any country or jurisdiction where such offer or solicitation would be unlawful.

1. Information We Collect

We may collect personal data that you provide to us directly, including but not limited to:

• Name
• Email address
• Phone number
• Company or organisation name
• Job title or occupation
• Event registration details
• Newsletter subscription details
• Enquiry details submitted through our website or forms
• Recruitment-related information
• Marketing and communication preferences
• Any other information you choose to provide to us

Where you interact with Spartans Advisors through Meta platforms or Meta-related features, such as Facebook, Instagram, Facebook Login, Instagram/Facebook lead forms, Messenger, WhatsApp links, advertising forms, business integrations or other Meta tools, we may receive information that you choose to share or that Meta makes available to us based on your permissions and settings. This may include:

• Your name
• Email address
• Public profile information
• Meta user ID or page/account identifier
• Profile picture
• Contact details submitted through Meta forms
• Messages or enquiries sent to us through Meta platforms
• Information relating to your interaction with our content, pages, advertisements, forms or events

We do not receive your Facebook or Instagram password.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics tools, server logs, pixels or similar technologies. This may include:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Date and time of visit
• Referring website or link
• Interaction with website content, forms or buttons

Where we use tools such as Meta Pixel, analytics tools or advertising-related technologies, these tools may help us understand website activity, improve our content, measure campaign performance and show relevant communications or advertisements.

You may control cookies through your browser settings. However, disabling cookies may affect certain website features.

3. How We Use Personal Data

We may collect, use, disclose, store, retain and process personal data for the following purposes:

• To respond to enquiries or requests
• To register you for events, workshops, webinars or activities
• To send newsletters, updates, event invitations or marketing communications
• To manage client, prospect, recruitment and community relationships
• To conduct consumer, marketing-related or other similar research and analysis
• To provide information relating to existing or future products, services, events or initiatives
• To communicate through phone calls, SMS, email, postal mail, messaging platforms, social media accounts or other communication channels
• To administer iSPARTANS, events, benefits, campaigns or community programmes
• To process recruitment enquiries and related administration
• To operate, maintain, secure and improve our website and digital platforms
• To comply with legal, regulatory, audit, compliance or contractual obligations
• To protect our rights, property, users, representatives and systems
• For any other purpose that you have consented to or that is permitted under applicable law

4. Disclosure of Personal Data

We may disclose personal data to the following parties where necessary or appropriate:

• Spartans Advisors representatives and associated persons/organisations
• AIA Singapore Private Limited, where relevant to insurance, financial advisory, compliance or administrative matters
• Third-party service providers who support website hosting, email delivery, event administration, customer relationship management, marketing, analytics, advertising, form processing, communications or technology services
• Event partners, vendors or collaborators where needed to provide event-related services or benefits
• Professional advisers, auditors, insurers, legal advisers or compliance consultants
• Regulators, public agencies, law enforcement bodies or other parties where required or permitted by law
• Other third parties where you have provided consent or where disclosure is permitted under applicable law

These parties may be located in Singapore or outside Singapore. Where personal data is transferred outside Singapore, we will take reasonable steps to ensure that the receiving party provides a standard of protection comparable to the protection required under Singapore law, where applicable.

5. Meta App and Platform Data

Where you use a Meta-connected feature, such as Facebook Login, Instagram/Facebook lead forms, Messenger, Facebook Pages, Instagram business features or other Meta business integrations, we may process data received from Meta only for the purposes described in this Policy and in accordance with the permissions you have granted.

We use Meta-related data to:

• Identify and communicate with users who contact us through Meta platforms
• Respond to enquiries, form submissions or messages
• Manage event registrations, leads or community participation
• Provide requested information or follow-up
• Measure and improve communications, events and campaigns
• Comply with applicable platform, legal, regulatory and operational requirements

We do not sell Meta user data.

6. Marketing Communications

If you have provided consent or where permitted by law, we may contact you with newsletters, event invitations, marketing updates, educational content, recruitment information or other relevant communications.

You may withdraw consent or unsubscribe from marketing communications by following the unsubscribe instructions in our messages or by contacting us at the email address listed below.

Please note that we may still send non-marketing communications where necessary, such as administrative, legal, compliance or service-related messages.

7. Data Retention

We retain personal data only for as long as it is reasonably necessary for the purposes for which it was collected, or as required or permitted by applicable law, regulatory requirements, audit requirements, compliance obligations, contractual obligations or legitimate business purposes.

When personal data is no longer required, we will take reasonable steps to securely delete, anonymise or otherwise dispose of it.

8. Data Protection and Security

We take reasonable administrative, technical and organisational measures to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.

However, no method of transmission over the Internet or electronic storage is completely secure. You should take appropriate steps to protect your own devices, accounts and passwords.

9. Access, Correction, Withdrawal of Consent and Data Deletion

You may contact us to request access to, correction of, withdrawal of consent for, or deletion of your personal data.

To submit a request, please email us at:

[Insert privacy email address, e.g. privacy@spartansadvisors.com]

Please include the following information so that we can identify and process your request:

• Your full name
• Your email address or phone number used to contact us
• The nature of your request
• Any relevant details, such as the form, event, social media account, Meta account, Facebook Page, Instagram account or service involved

We may need to verify your identity before processing your request. We will handle your request within a reasonable time, subject to applicable legal, regulatory, audit, compliance, contractual or legitimate business retention requirements.

For specific Meta-related data deletion instructions, please refer to our Data Deletion Instructions page.

10. Children’s Privacy

Our website and services are not intended to collect personal data from children without appropriate consent from a parent or legal guardian. If you believe that a child has provided personal data to us without appropriate consent, please contact us so that we can review and take appropriate action.

11. Third-Party Websites and Platforms

Our website may contain links to third-party websites, platforms, applications or services, including AIA, Meta, Facebook, Instagram, TikTok, YouTube, event partners or other external sites.

We are not responsible for the privacy practices, content or security of third-party websites or platforms. You should review the privacy policies of those third parties before providing personal data to them.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, platform requirements or website features.

The updated version will be posted on this page with the “Last updated” date revised accordingly. Your continued use of our website or services after any update means that you acknowledge the updated Policy.

13. Contact Us

If you have any questions about this Privacy Policy or wish to submit a personal data request, please contact us at:

Spartans Advisors
AIA Tampines
3 Tampines Grande, #03-69
Singapore 528799

Email: dovanson@spartansadvisors.com]